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KATH Will Tap Into Your Expertise To Make It Customer-centric-Prof Addai-Mensah To Experts

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THE CHIEF Executive Officer (CEO) of the Komfo Anokye Teaching Hospital (KATH), Professor Otchere Addai-Mensah has stated his commitment to tap into the experience and knowledge base of medical experts and consultants at the facility and elsewhere to make the referral center the choicest and customer-centric in the country.

Welcoming medical experts including senior surgeons and consultants to the first ever KATH management, senior specialists and Consultants Consultative forum at the Golden Bean Hotel Thursday morning, the CEO stated that tertiary health care institutions of repute in the world are worth their salt mainly on the basis of the quality and number of senior specialists and consultants they can boast of.



KATH, the CEO noted can therefore do well based on the extent to which it maximizes the expertise, experiences and contributions of its experts and consultants.

‘’As the best trained, most experienced and highly skilled of the cadre of staff of most teaching hospitals, senior specialists and consultants constitute the topmost experts who could be said to be the walking solutions and intellectual banks in the provision of specialized clinical services, training and research in the health sector of any country’’, Prof Addai-Mensah posited.


The CEO noted that Kath over the years had failed to optimize the use of the rich human resource at its disposal, but added he was determined to start a revolution.

This maiden forum, he stated was therefore a deliberate platform to consult, engage and involve Kath’s large scale of senior specialists and consultants in the design of strategies towards the effective attainment of its mandate.

Professor Addai Mensah said the theme of the forum which is ‘Driving a customer-centric health care delivery at KATH; The Role of Senior Specialists and Consultants’ was chosen to ensure a frank and dispassionate engagement was carried out for the building of bridges and the forming of consensus on how to move the hospital forward.

‘’The assurance I want to give to you is that this forum will not be a talking shop because management will pursue with religious commitment the institution of the requisite action plans that will see to the full implementation of the propositions and decisions that will be generated by the end of the day’’, the CEO stated.

Board Chairman:

Speaking earlier, Ambassador Nana Effah-Apenteng, Board Chairman at KATH commended the CEO and management for the idea of a consultative forum.

He noted that such avenues would bring new and fresh ideas that would help the hospital function effectively when they are implemented.

”Kath has remained as a referral center because of the highly skilled professionals who work there and i would therefore call on all specialists and consultants to continue to engage with management in a frank manner ideas they may have so they could make the hospital a name of repute”, the Board Chairman advised.

Some of the topics discussed was; Creating Enabling Environment Towards  Research Driven Service, and the State of Health Care Delivery At Kath; the Practitioners Perspective.

Present at the ceremony were the other board members and management members of KATH as well as representatives of the sponsors of the maiden forum.

Story By Michael Ofosu-Afriyie,


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